Do you want to contribute to innovation in our food production? Are you keen on working with others, and do you enjoy participating in our quest for the best solution? If so, we are looking for you!
As a Customer Service Employee you provide a high-quality service to our customers in the pig sector. You help them with questions about how our software works. You are also responsible for adequate administration of all questions, wishes and problems. You are results-oriented and strong in communication and you can therefore engage in any conversation!
The starting point for your actions is thinking along in solutions for our customers. You are our eyes and ears in the field and you know exactly what could be improved. By properly analyzing you are able to recognize the question, wish or problem of the customer and you know how to respond to this in a service-oriented way.
The Customer Service team consists of 40 people spread across different teams in several countries and handles all customer questions about our software products and their use. These questions are often offered and answered by telephone, in writing and by e-mail. We are gradually moving to more online processing, such as whatsapp and live chat. In addition, you give customers instruction on how the remote software works by looking at the customer's computer.
- Work and think at a Middle/Higher Professional Educational level
- Knowledge of the agricultural sector in pig farming
- Customer and service oriented
- Communicative, social and commercial skills
- Proactive, solution-oriented thinking
- Professional, enthusiastic, flexible
- Command of the English and German language is an advantage
- Technical affinity
- No 9 to 5 mentality
We are offering a full-time post in an informal working environment and a challenging job in a rapidly developing sector. We believe in personal growth and development and focus on allowing you to develop by drawing up a personal development plan with you and providing you with the support and additional training required.
Want to know more?
If this is something that fires your enthusiasm and you are interested in joining our team, send your CV to firstname.lastname@example.org.